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Indelible
  • Home
  • About Us
  • What we do
  • Contact Us

Contact Us

Find Us

  • Level 39, One Canada Square, Canary Wharf, London, E14 5AB
  • london@indelible-inclusion.com
  • +44 020 3103 0444
  • www.indelible-inclusion.com

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Level 39, One Canada Square, Canary Wharf, London, E14 5AB
+44 020 3103 0444
london@indelible-inclusion.com Safeguarding Notice: When funds are posted to your account, in line with regulatory requirements, the regulated institutions who we work with safeguard your funds. This means that any crowdfunding campaign funds are held with reputable and fully licensed payment partners or covered and importantly, are protected for you in the event of our partner institutions’, or  insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account.  Partner Providers: Indelible Inc. Ltd partners with the following FCA-regulated partners: Corporate banking and e-money services are provided by Financial House Limited. Registered in England No.10459236 Registered Office: 6 Bevis Marks Building 1st Floor Bury court London EC3A 7HLE  UNITED KINGDOM. Financial House Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 as an Electronic Money Institution (FRN:902039) 1. Introduction
Indelible is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform.

2. What We Collect
- Personal Information: Name, email, phone number, etc.
- Financial Data: Stripe-related payment information
- Technical Data: Device type, IP address, usage data

3. How We Use Your Data
We use data to:
- Deliver and improve our services
- Process transactions
- Ensure compliance with regulations

4. Data Sharing
We only share data with trusted partners (e.g. Stripe, Firebase) for payment processing, analytics, and service delivery. We do not sell your data.

5. Your Rights
You can request access to, correction of, or deletion of your personal data by emailing us.

6. Security
We implement technical and organizational safeguards to protect your information.

7. Retention
We retain your data only as long as necessary to fulfill legal or business obligations.

8. Cookies
Our site uses cookies to enhance performance and personalize your experience. You can disable cookies in your browser settings.

9. Contact Us
Email: london@indelible-inclusion.com
Address: Level 39, One Canada Square, London, E14 5AB

Effective Date: 1 November 2023 1. Acceptance
By using Indelible, you agree to these Terms. If you don’t agree, do not use the platform.

2. Updates
We may revise these Terms at any time. Continued use means you accept the changes.

3. Eligibility
You must be 18 or older to use our services.

4. Accounts
Provide accurate information. You’re responsible for keeping your login secure.

5. Projects & Backing
Creators must represent projects honestly. Backers fund at their own risk—Indelible doesn't guarantee outcomes.

6. Payments & Fees
Payments are handled via third parties (e.g. Stripe). We charge fees as outlined on the platform.

7. IP & Content
Creators retain project ownership but grant Indelible rights to share it. User content may be used in connection with the service.

8. Prohibited Use
No fraud, harassment, or illegal activity. No IP infringement.

9. Termination
We may suspend or terminate accounts for any Terms violation.

10. Legal
These Terms follow the laws of England and Wales. Disputes will be handled by arbitration.

11. Liability
We’re not liable for damages arising from use of the platform.

12. Contact
Email: london@indelible-inclusion.com
Address: Level 39, One Canada Square, London, E14 5AB

Effective Date: 1 November 2023

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